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800 278 (ART)
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Corporate Customer Satisfaction Questionnaire
Company (Client) Name
Travel Consultant Name or Team
Travel Co-ordinator Name
The Agency always responded to your calls/mails promptly
The agent was always courteous, helpful and professional.
The agent was informative and knowledgeable about your corporate travel needs and handled the reservation requirements efficiently.
The agent always explores several options and offered the most competitive fare and routing according to your needs.
The agent always explains the ticketing, fare options, airfare rules and restrictions thoroughly.
The agent always recommends the most appropriate accomodation / hotel options.
The accomodation / hotel reservations were accurate and efficiently done.
The agent always reccomends appropriate ground transportation / car arrangements.
The Ground transportation / car arrangement were accurate and efficiently done. ( if applicable).
The Itinerary was always accurate and travel documents ( E-Ticket, Email Itinerary, travel visas) delivered on time.
The agent was informative and knowledgeable about the international travel arrangements.
The overall pricing structure and value adds were competitive.
The after-hours service provided was reliable.
My overall satisfaction with agency service was high.
additional comments / suggestion
UK Delights 9 days
Multi-Country Europe Tours
East Europe Dhamaka 7 days
Europe for All 8 days
European Express 11 days
European Extravaganza with Grande Italia 15 days
Enchanting East Europe 11 days
Fusion Europe 11 days
Highlights of Spain & Portugal 10 days
Magical Europe 10 days
Magical Europe with Alluring Austria 14 days
Mini Europe 8 days
Mini Europe with Alluring Austria 12 days
Super Budget Tour 10 days
Scandic East Europe 21 days
Scenic Scandinavia 11 days
Splendid Scandinavia 9 days
Swiss French Magic 8 days
Chinese Charm 6 days
Extravagant Hong Kong 8 days
Delights of Japan - 8 days
Delights of Japan (Cherry Blossom) - 8 days
Singapore Gateway 5 days
Singapore Wonders 7 days
Thai Gateway 5 days
Multi-Country Asia Tours
Asia Just For You - 10 days
Asian Dhamaka - 6 days
Asian Wonders 10 days
Delights of Japan with China - 13 days
Delights of Japan with China (Cherry Blossom) 13 days
Delights of Japan and South Korea 11 days
Delights of Japan, China and South Korea (Cherry Blossom) 16 days
Grand Bargain Tour of Asia - 10 days
Vibrant Vietnam & Cambodia - 10 days
Australia Just For You - 8 days
Australian Bonanza - 13 days
Australian Delights - 7 days
Australian Duo - 7 days
Australian Extravaganza - 11 days
Australian Royale - 11 days
Australian Wonders - 11 days
Scenic Australia - 9 days
New Zealand Delights - 9 days
Scenic New Zealand - 10 days
Australia & New Zealand Delights
Australia & New Zealand Extravaganza
Australian Wonders with New Zealand
Scenic Australia & New Zealand
MIDDLE EAST & AFRICA
South African Extravaganza with Kruger
South African Extravaganza with Mabula
South African Extravaganza - 10 days
South African Highlights with Kruger
South African Highlights with Mabula
South African Highlights - 10 days
Multi-Country Africa Tours
South Africa with Kenyan Extravaganza
South African Delights with Kenya
South African Highlights & Victoria Falls
South African Extravaganza With Victoria Falls
United States of America
East USA for All 6 days
Eastern Wonders 13 days
USA for All 6 days
Western Wonders 14 days
Super Budget Tour of USA 10 days
American Extravaganza 12 days
American Extravaganza with Alaskan Cruise 19 days
Multi-Country Tours Americas
South American Delights 10 days
South American Delights with Amazon 13 days
South American Delights with Patagonia 15 days
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